Forrester Report: Create a unified customer experience across digital touchpoints

by Richard Broughton – 14th August 2012

Today’s digital landscape is littered with an array of touchpoints and devices; from Twitter to iPads and so on. So how can marketers ensure they deliver a consistent customer experience across a range of digital platforms?

This complimentary Forrester report defines the key steps you need to know to build and deliver a unified customer experience when operating in a digital whirlwind.

Read the report here.