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High Quality Managed Service with Incremental Improvements, Backed by Analytics and UX Reviews

Sungard AS is a global leader in IT resilience and recovery, helping businesses around the world transform and secure their IT environments, across cloud, hybrid and legacy infrastructures.

We made it as easy as possible for SungardAS to bring their corporate website over to MTM's management, a process that was completed without a second of downtime.

Following a new site build through an EpiServer premium partner agency in 2017, Sungard AS had become frustrated with an inflexible approach to the account’s management, with growing costs and lead times and a perceived lack of strategy.

Offering a transparent and highly personal experience, with a dedicated team and a commitment to partnership, Sungard AS tasked The MTM Agency with transferring the site to its management; subsequently commissioning a comprehensive code review and clean up, updating the site to the latest version of EpiServer, and developing an appropriate strategy to cost-effectively improve the site’s performance, design and UX.

We developed a rapid action plan to resolve the most critical issues and concerns. Following the transfer – a process that was completed without downtime and without any technical, regression, QA, tracking or analytics documentation – the immediate security, technical and business objectives were reviewed and detailed in comprehensive discovery and UX reports.

A highly-considered approach to every task was essential to ensure Sungard AS’ ongoing investment was maximised and the business’ management team saw visible improvements to the site, whilst also bringing the code up to scratch and removing shared code and dependencies, which had restricted the site’s ability to be updated to the latest version of EpiServer. Each project was documented in accurate ‘Statements of Work’, which included accurate timings, costs and explained the benefit of the activity.

You can view the Sungard website here.